AI companies are making their long-awaited business moves, but the results are wildly inconsistent. Just this week, Deloitte announced it is rolling out Anthropic’s Claude to all 500,000 employees. On the same day, the Australian government forced Deloitte to reimburse a contract because its AI-generated report was full of fake quotes. It’s a perfect portrait of where we are: companies rushing to adopt AI tools before figuring out how to use them responsibly.
In this episode of Equity, Kirsten Korosec, Anthony Ha and Sean O’Kane delve into the messy reality of AI in the workplace, plus finance news and regulatory drama in technology and transportation.
Listen to the full episode for more of the week’s news, including:
- Zendesk’s claim that its new AI agents can handle 80% of customer service tickets autonomously and what happens to the other 20%
Equity is TechCrunch’s flagship podcast, produced by Theresa Loconsolo, and published every Wednesday and Friday.
Subscribe to us at Apple Podcasts, Cloudy, Spotify and all casts. You can also follow Equity at X and Topicsat @EquityPod.
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