Yelp is rolling out a number of AI-powered updates on Tuesday, together with an up to date AI assistant that may reply questions on eating places, bars, native points of interest or retailers. The assistant also can scan a bodily menu to offer details about dishes. Moreover, the corporate is bettering search with assist for pure language and voice queries, and highlighting well-liked affords on enterprise pages, together with auto restore retailers, hair salons, outfitters, and parks.
The corporate launched an AI-powered assistant final yr that will help you hook up with the precise providers by describing your drawback. Yelp is now utilizing related expertise to reply questions on different forms of companies, together with eating places, bars, native points of interest and retailers. The assistant makes use of info from a enterprise’s web page, web site, evaluations, and photographs to offer solutions. For instance, you may ask in regards to the forms of animals you may see at a zoo.
Yelp is displaying pre-written questions on enterprise pages based mostly on incessantly requested questions so you do not have to sort them your self. The corporate mentioned the service assistant will now bear in mind your preferences and provide you with customized suggestions to your subsequent challenge.
The corporate can also be bettering search by permitting customers to sort questions in on a regular basis language immediately into the search field. The app will assist these conversational queries by voice search.
To this point, Yelp has highlighted well-liked dishes and drinks on restaurant and bar pages. The corporate will now additionally showcase well-liked desserts on meals institution pages. Moreover, the corporate is increasing this function to over 100 enterprise classes. Customers will be capable of see the highest providers provided by an outlet within the “most talked about” part of every web page – for instance, well-liked haircuts or shade therapies at a salon.
Yelp is including one other AI-powered function that helps prospects discover menu gadgets. Utilizing AI picture recognition, customers can scan a bodily menu with their cellphone’s digicam and overlapping bubbles will seem on the display screen over totally different dishes. Faucet a bubble to see photographs of that dish and browse what prospects mentioned about it.
With these new options, the corporate is making search extra visible and conversational. In response to the emergence of chat-style search instruments like ChatGPT and Perplexity, established corporations like Google have additionally added related options to their search and Maps to assist uncover new locations.
Techcrunch Occasion
San Francisco
|
October 27-29, 2025
Earlier this yr, the corporate previewed AI-powered voice brokers for eating places and repair companies. With its new replace, these instruments are actually accessible to companies. The corporate’s AI host can take reservations, reply questions, accommodate particular requests, and alter restaurant reservations. Your AI receptionist for service companies can accumulate challenge particulars, assist qualify leads, and ship name summaries to the corporate’s Yelp inbox. Different corporations like Sq. and Kea additionally present AI-based voice options for eating places and order administration.
With this launch, Yelp can also be rolling out a number of further options: AI-generated movies that compile consumer photographs and narrate details about eating places and bars; expanded video uploads (from 10 to 30 seconds); a brand new visible abstract of eating places and bars by photographs and movies; grouped earlier than and after photographs for service corporations; and a brand new part for planning future initiatives.

Leave a Reply